Punjab National Bank

7 uniqueness of Punjab National Bank Net banking:

1. Customer support is available 24*7*365 days a year.
2. Helpful in managing account conveniently and efficiently.
3. Control and manage your account with your hands
4. Customized service according to the need and requirement of customers
5. Separate channels for corporate and retail customers
6. Mini statement or brief report of the account
7. Corp level account and user maintainance.

Q: How can I register for Internet Banking Services?

A: Any customer can simply register by visiting his/her branch, online mode using New User Option on Retail or Commercial Log In Page.

Q: What is Dynamic Key pad and is it mandatory to use it?

A: For secure access to your account, a virtual/dynamic keyboard available on internet Banking log In page/screen. In place of using physical keyboard, you can press on-screen button for more protected entree. And it’s not mandatory to use dynamic keyboard you can also use physical keyboard.

Q: What is SSL?

A: SSL or Secure Socket Layer is a protected session protocol which encrypts the sessions amid browsers and the bank server.

Q: How do I recognize fake and spam emails?

A: This type of fraudulent/spam mails ask about your details (Like user name, passwords, card details etc.) over an email and sometime provide links to website that look similar to bank website. Bank never asks for any of your details.

Q: How can I contact the bank?

A: You can visit the branch, call on Toll Free number-1800-180-2222 or contact IBS helpdesk 011-23765434 or email them at inshelpdesk@pnb.co.in or itdibs@pnb.co.in.

Q: What is PNB-IBS Shield?

A: For making online experience more confident, PNB has security solution ‘PND-IBS Shield’, which is an image and personalized text secret between the bank and you. Every time you log In through your IBS user ID it will show you the image and text.