Some uniqueness for smooth Net Banking by Central Bank of India:
- Online ASBA
- Demo videos and tutorials
- Quick responsive customer care services
- Online password generation
- Digital Signature certificates
Q: What is ASBA?
A: ASBA is a smart, simple and safe way of application. It’s a smart solution for investors to apply for IPO as per SEBI guidelines.
Q: How to generate Login password online?
A: You need your User ID mobile number for generating login password:
- Click on the ‘online password’ link on the CBI personal internet banking login page and enter user ID and registered mobile number
- Click on ‘generate’ and click next. You will receive an OTP valid for 3 minutes
- Login and change the password within 3 minutes
Q: I am unable to re-login to my account after automatic login?
A: for re-logging to your account you have to at least wait for 20 minutes after automatic logging off and if you are unable to log in after 20 minutes by several attempts then contact customer support.
Q: What are the customer care number for complaints and redressal?
A: Their toll free number for customer care is 1800-22-1911 for customer related services and 1800-222-368 (Toll Free) and 022-66387737, 66387743 for Credit Card call center. National TollFree Number-1:1800-110-001
National Toll Free Number-2:1800-180-1111
Q: Does the Bank do transactions on behalf of me?
A: No. the Bank do not do such things,you are solely responsible for doing transaction. But if you need assistance the bank is always there for providing you the help you need.
Q:What additional facility will I get if I use net banking?
A: If you opt for net banking you will receive the following facilities:
- Convenient and safe transactions
- e-statements and details of cheque payment and withdrawal
- stop cheques and check their status
- Paperless transaction
- Charge free transfer (NEFT,RTGS and IMPS)
- e-locker service
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