Private Banks

Kotak 811

May 27, 201901197
Kotak Mahindra Bank net banking distinctive features:
  1. Paperless and easy money transfer solution
  2. Interactive user interface
  3. Unlock user ID instantly and online password renewal
  4. View and update your profile like PANcard, FACTA declaration, address, email ID, mobile number and ample other
Q: What is the registration process?

A:  Registration can be done by three different methods namely:

  1. Online (www.kotak.com)
  2. Calling customer contact centre
  3. Offline (Submit at your branch)
1. Online
  • Go to kotak.com and scroll to the end of the page and look for ‘Digital Banking’ under which look for ‘Ways to Bank’ and click on it.
  • In ‘Ways to Bank’ look for ‘Net Banking’ and click on it.
  • Under net banking click on ‘How to Register’ and under it find ‘click here’ and register instantly for net banking.
2. Calling customer support
  • Call on customer contact centre toll free number 1860-266-2666 (24*7) or +91 22 6600 6022 and register for net banking
3. Offline
  • Download and fill the Channel Access Request form for individuals or corporate
  • Submit or drop the filled form in drop box placed in branch and ATM or mail at bank mailing address
Q: How do I log In into net banking?

A: For logging In follow the instruction provided below:

  • In the Net Banking login page, enter User ID (CRN- Customer Relationship Number) and the received Net Banking Password
  • After you enter the Password click on ‘Secure Login’, you will have to enter Dynamic Access Code in the next page. Dynamic Access Code is automatically created and is sent on your chosen mobile number and email ID
  • In addition to Dynamic Access Code, you can also use Digital Signature Certificate, after you registered the same on Net Banking
  • On successful confirmation, you will have access to your Net Banking homepage. After that you can enjoy your net banking experience.
Q: Can I regenerate my Password if I have forgotten it?

A: You can regenerate password instantly with the ‘Generate password’ service available on the log In page of net banking. You can also call their 24*7 customer support for password regeneration.

Q: What are the online alternatives for renewing net banking password?

A:Three different alternatives are available to renew net banking password. You can select from the mentioned alternatives:

  • Debit Card: Authenticate with your active Debit Card and PIN details.
  • Secret Questions: Answer secret question asked during registration.
  • Credit Card: validate with your active Credit card and PIN
Q: What is DNC and how can I register or deregister for it?

A: Do Not Contact (DNC) is an option made available to customers of the bank to get themselves deregistered from marketing calls, alerts and emails. For registering and deregistering for DNC demand follow the given instructions:

  • Through a fax or letter at any of our branch
  • By way of letter, faxes, call or email at our 24 hour customer contact centre
  • Post logging into Net Banking in the ‘Requests’ segment or by an email through the ‘Mail’ section
Q: What is NACH?

A: NACH (National Automated Clearing House) is a funds clearing platform similar to ECS. It allows auto debit service every month to pay bills, EMIs, insurance premium etc.

Q: What is activMoney?

A: It’s a facility of automatically sweeping out funds overhead a brink from your account to a Fixed Deposit (FD) account for a sum of 180 days.

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